FREE SHIPPING ON ALL ORDERS · INSTANT DIGITAL DOWNLOAD · NO ACCOUNT REQUIRED
HELP CENTER
Frequently asked questions
Everything you need to know about ordering, downloading, printing, and using your Market Lane products.
Ordering & payment
We accept all major credit and debit cards through our secure WooCommerce checkout, plus any additional methods shown at checkout.
Yes. Payments are processed through an encrypted, PCI-compliant checkout. We never see or store your card details.
Absolutely. Add as many products to your cart as you like and check out once. Every file will be delivered together.
Tax is calculated at checkout based on your location and local rules for digital goods.
Downloads & files
As soon as your payment is confirmed, you will receive an email with your download link. You can also re-download any time from your account page.
Check your spam or promotions folder first. If it is not there, contact us with your order number and we will resend the link.
Yes. Log in to your account to re-download, or write in with your order number and we will refresh the link.
High-resolution, print-ready PDFs in US Letter and A4 sizes. Most products also include a fillable PDF for tablet use.
Yes, purchases include lifetime access. Re-download whenever you need a fresh copy.
Printing & using your files
Open the file in a dedicated PDF reader such as Adobe Acrobat Reader rather than a browser preview, and make sure you are viewing at 100 percent zoom. The files themselves are high resolution.
Yes. Every product includes a fillable PDF that works beautifully in GoodNotes, Notability, and similar annotation apps.
Enable borderless printing in your printer settings, or choose Fit to Page. Some home printers cannot print edge to edge; a local print shop can.
We recommend a dedicated folder in your cloud storage so your files are backed up and available on every device.
Licensing & refunds
Because these are instant digital downloads, all sales are final once files are delivered. If something is wrong with your file, contact us and we will make it right.
Write in with your order number within 7 days and we will help you swap it for the product you meant to buy.
The licence covers your own household and personal client work. Please send friends to the shop rather than sharing files.
Still have a question?
Send a note and a real person will write back within 1 to 2 business days.